Competitive Salary and an Opportunity for Professional Growth within the Anton Paar Organization.

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Anton Paar established a new wholly-owned subsidiary in Vietnam starting in January 2024. And we plan to expand the operation in 2025 onforward. Therefore, we are looking for someone to join our service team as Junior Field Service Engineer.

Description:

The Junior Field Service Engineer provides on-site service including preventative maintenance, calibration, installation, and training across all product lines.

 Responsibilities:

  • Providing technical support to customers via telephone and email.
  • Performing on-site troubleshooting, service and repairs.
  • Evaluating malfunctioning instruments and preparing estimates for the cost of repair.
  • Selling maintenance contracts to customers and creating the Service Contract Quotation in the CRM.
  • Performing factory calibrations (ISO 17025, if required).
  • Provide on-site training to the customers
  • Completing administrative tasks associated with the CRM Service module as to log all Support Ticket and Service Orders in the CRM Service.
  • Taking responsibility for personal warehouse / stock.
  • Forwarding sales opportunities to Sales Representatives when instruments need to be replaced.
  • Attending all necessary Anton Paar service trainings for the relevant product lines.
  • This position requires up to 75% travelling time.

 Requirements:

  • Good communication skills and strong customer service skills are a must for this position.
  • This position requires a highly motivated individual that is capable of completing assigned tasks with little to no supervision.
  • This position requires a Bachelor’s degree in Electric or Mechanical Engineering, Chemistry, Physics, or another technical discipline.
  • The ability to work with electronic schematics, test equipment, and tools for repairs is required.
  • Candidates who have experience in troubleshooting, repairing and maintaining complex analytical instruments is a plus.
  • Must maintain a valid passport.

We offer you:

Anton Paar Vietnam offers you a unique and rewarding position within an innovative and growing company. We offer competitive salary and an opportunity for professional growth within the Anton Paar organization.

Application:

Please submit your CV and motivation letter in English language.

  • Nick Ho : Nick.Ho@anton-paar.com
  • Mai Truong : Mai.Truong@anton-paar.com